Returns & Exchanges
At Arbiter Studio, we stand behind the precision and quality of our peripherals. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the RMA process.
Prepare the Package
Carefully pack your device in its original packaging, including all cables, keycaps, and accessories to ensure a full refund.
Ship to Arbiter Studio
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technical team verifies the hardware condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing